Astral Esports aims to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times may vary depending on the destination, carrier availability, customs procedures, and other factors beyond our control. Estimated delivery times are provided for reference only and are not guaranteed.

Once an order has been shipped, customers will receive a confirmation email with tracking information, where available.

Astral Esports is not responsible for delays caused by shipping carriers, customs authorities, incorrect shipping information provided by the customer, or other unforeseen circumstances.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.

For any questions regarding shipping or order status, please contact us at info@astralesports.gg.